Lauren B., Parkesburg, PA
I purchased a Bosch dishwasher from Brubaker. The showroom was nice and the employees were friendly. The salesperson was very knowledgable and was honest about the different dishwashers. They were able to set up an appointment for installation and delivery quickly.
They told me that they would arrive between 9-11. Dan was promptly at my house at 9. He was professional and knowledgable. He even wore covers over his shoes when he came inside. He was helpful and showed me the different cycles of the dishwasher. I would definitely buy another appliance from the. In the future.
Bill H., Lancaster, PA
Shopped at the Strasburg Pike Store. Staff was friendly, professional and helpful in every way. We purchased a matching stove, refrigerator, microwave and dishwasher. We had problems with the refrigerators ice maker and they replaced it with a new upgraded refrigerator at no cost. Service staff was professional and arrived promptly. Highly recommend this store.
I do significant research into products before I walk onto a showroom floor, so I usually feel reasonably knowledgable when it comes to pricing, features, etc. I also always go to multiple stores and play one off the other to get the best price, especially on large / expensive items. That said, I've wound up dealing with LH Brubaker multiple times over the last 2 years and have always been happy. I shopped around (even out of county) and their prices were always competitive and they usually (not always) meet or beat any legitimate price I brought them. I bought a Samsung fridge on sale and at a terrific discount that the Big-Box stores in town could not beat (I tried). They installed a huge water heater for me (which required moving it over hardwood floors and down stairs into a basement) and the job was done professionally, on time, and with no damage to walls or floor. On the other hand, I wound up buying a Samsung Washer and Dryer from Best-Buy. Based on my experiences, I will always at least give them a shot at my business.
Their Strasburg Pike Showroom is one of the best for appliances in the County, and features plenty of very high-end brands such as Miele, Wolf, etc.
I want to thank the Brubaker staff for helping me in a what was a most stressful time. We had a fire in our kitchen and lost the frig. I called Brubaker's and the sales staff was so helpful and facilitated the delivery of a new refrigerator in less than 48 hours. To top it off the delivery guys were just awesome...taking their time getting the old one out and the new one in without so much as a scratch! They had to take my entry door off to fit it in and everything was put back exactly right. He even took the time to show me how to clean the stainless steel and left me a can of the cleaner. I would recommend them to anyone looking for appliances. The price on the frig was better than HH Gregg and Best Buy. Love their extended warranty offering store credit if not used after the five years. What a deal! Thanks!